SOC 2
SOC 2 Type II
Independent third-party audit of security, availability, and confidentiality controls.
Enterprise Security & Compliance
Built with security-first architecture to protect your most sensitive operations. SOC 2 Type II certified, GDPR compliant, HIPAA ready with 99.98% uptime SLA.
SOC 2 Type II
ISO 27001
GDPR Compliant
HIPAA Ready
99.98% Uptime
Certifications & Compliance
We maintain the highest standards of security and compliance to protect your data and meet regulatory requirements worldwide.
ISO
ISO 27001:2022
International standard for information security management systems with annual surveillance audits.
GDPR
GDPR Compliant
Full compliance with European General Data Protection Regulation including data residency and DPA.
HIPAA
HIPAA Compliant
HIPAA-ready infrastructure with Business Associate Agreement (BAA) for healthcare data processing.
CCPA
CCPA Compliant
California Consumer Privacy Act compliance with consumer rights honored and data protection measures.
PDPL
Saudi PDPL & UAE DPA
Compliance with Middle East data protection laws including data residency in Bahrain and UAE.
PCI
PCI DSS Level 1
Payment Card Industry Data Security Standard compliance for secure payment data handling.
FedRAMP
FedRAMP Ready
Federal Risk and Authorization Management Program readiness for US government agencies.
Data Security & Encryption
Military-grade encryption protects your data at every layer, from storage to transmission.
Encryption at Rest
AES-256 encryption for all data stored in databases, file systems, and backups. Industry-standard encryption ensures your data is unreadable without proper authorization.
- AES-256-GCM algorithm
- Separate encryption keys per tenant
- Field-level encryption for sensitive data (PII, credentials)
Encryption in Transit
TLS 1.3 for all data transmission with perfect forward secrecy. All communications encrypted end-to-end to protect against interception.
- TLS 1.3 with forward secrecy
- HTTPS enforced for all connections
- Certificate pinning for mobile apps
Key Management
Hardware Security Modules (HSM) for encryption key storage and rotation. Keys never stored in plain text with automatic rotation policies.
- FIPS 140-2 Level 3 certified HSMs
- Automatic key rotation every 90 days
- Customer-managed keys (BYOK) available
Backup Encryption
All backups encrypted with AES-256. Hourly incremental backups and daily full backups with geographic redundancy across multiple regions.
- Encrypted hourly incremental backups
- Encrypted daily full backups
- Multi-region backup redundancy
Database Encryption
Field-level encryption for sensitive data (PII, credentials, API keys) plus full-disk encryption at the storage layer for defense in depth.
- Column-level encryption for sensitive fields
- Transparent data encryption (TDE)
- Full-disk encryption on all volumes
Data Isolation
Complete tenant separation. Your data never commingles with other customers. Dedicated schemas and separate encryption keys per tenant.
- Logical data isolation per tenant
- Separate encryption keys per customer
- Physical isolation available for Enterprise
Access Management & Authentication
Enterprise-grade identity and access management with SSO, MFA, and granular permissions.
Single Sign-On (SSO)
SAML 2.0, OAuth 2.0, and OpenID Connect support. Seamlessly integrate with your existing identity provider.
- SAML 2.0 authentication
- OAuth 2.0 & OpenID Connect
- Okta, Azure AD, Google Workspace
- OneLogin, Auth0, Ping Identity
- Custom SAML 2.0 providers
Multi-Factor Authentication (MFA)
Required for all users by default. Multiple authentication methods supported for maximum security.
- Authenticator apps (Google, Microsoft, Authy)
- SMS and email verification
- Hardware security keys (YubiKey, FIDO2)
- Biometric authentication (WebAuthn)
- Enforced for privileged accounts
Role-Based Access Control (RBAC)
Granular permissions system. Control access at the workflow, automation, and data level with custom role creation.
- Pre-built roles: Admin, Editor, Viewer
- Custom role creation with fine-grained permissions
- Team-based access isolation
- Attribute-based access control (ABAC)
- Just-in-time (JIT) access provisioning
SCIM Provisioning
Automated user lifecycle management. Provision and deprovision users directly from your identity provider with SCIM 2.0.
- Automatic user creation and updates
- Instant deprovisioning on termination
- Group and role synchronization
- Attribute mapping and updates
- SCIM 2.0 standard compliant
Session Management
Secure session handling with automatic timeout, device tracking, and remote session termination capability.
- Configurable session timeout (default: 15 min)
- Device and location tracking
- Remote session termination
- Concurrent session limits
- Suspicious activity detection
IP Whitelisting & Geofencing
Restrict access by IP address ranges or geographic locations. Additional layer of security for sensitive environments.
- IP address allowlisting
- CIDR range support
- Geographic restrictions
- VPN and proxy detection
- Per-user or per-team policies
Infrastructure Security
Built on world-class cloud infrastructure with multiple layers of security controls and 24/7 monitoring.
Cloud Provider Security
Multi-cloud infrastructure hosted on AWS and Azure SOC 2 Type II certified data centers with 99.99% uptime SLA. Automatic failover between regions with active-active architecture for zero-downtime deployments.
Network Security
Virtual Private Cloud (VPC) isolation with subnet segregation, network ACLs, and firewall rules. Zero-trust network architecture with micro-segmentation. All traffic encrypted with TLS 1.3 and perfect forward secrecy.
DDoS Protection
Cloudflare Enterprise with 100+ Tbps network capacity and automatic DDoS mitigation at edge locations worldwide. Application-layer (L7) protection included with WAF rules for common attack patterns (SQL injection, XSS, etc.).
24/7 Security Operations Center (SOC)
Dedicated security team monitoring all systems around the clock with AI-powered threat detection. Automated alerting to SOC with <5 minute response time for critical security events. Global coverage with follow-the-sun operations model.
Intrusion Detection & Prevention
Network-based and host-based intrusion detection systems (NIDS/HIDS) with real-time monitoring. Behavioral analysis flags suspicious activity with automated response capabilities including IP blocking and account suspension.
Vulnerability Management
Weekly automated vulnerability scans of all systems and applications. Continuous dependency scanning for known CVEs with automatic patching for critical vulnerabilities. Quarterly external penetration testing by certified ethical hackers.
Application Security
Security built into every stage of the software development lifecycle with automated testing and validation.
Secure Development
Secure coding practices enforced with automated code review and static analysis.
- Static Application Security Testing (SAST)
- Dynamic Application Security Testing (DAST)
- Software Composition Analysis (SCA)
- Dependency vulnerability scanning
Penetration Testing
Annual third-party penetration testing and continuous bug bounty program.
- Annual external penetration tests
- HackerOne bug bounty program
- Red team exercises quarterly
- Remediation within 30 days
OWASP Top 10 Mitigation
Protection against all OWASP Top 10 vulnerabilities with defense in depth.
- SQL injection prevention with parameterized queries
- XSS protection with content security policy
- CSRF tokens on all state-changing operations
- Input validation and output encoding
API Security
Comprehensive API security with authentication, rate limiting, and monitoring.
- OAuth 2.0 and API key authentication
- Rate limiting and throttling
- Request/response validation
- API gateway with WAF protection
Data Privacy & Residency
Your data stays where you need it with full control over retention, export, and deletion policies.
Regional Data Residency Options
Choose where your data is stored to meet regulatory and compliance requirements
North America
- US East: AWS us-east-1 (Virginia)
- US West: AWS us-west-2 (Oregon)
- Canada: AWS ca-central-1 (Montreal)
Europe
- EU West: AWS eu-west-1 (Ireland)
- EU Central: AWS eu-central-1 (Frankfurt)
- UK: AWS eu-west-2 (London)
Middle East
- UAE: Azure UAE North (Dubai)
- Saudi Arabia: Coming Q1 2025
- Bahrain: AWS me-south-1
Asia Pacific
- Singapore: AWS ap-southeast-1
- Japan: AWS ap-northeast-1 (Tokyo)
- Australia: AWS ap-southeast-2 (Sydney)
Data Retention
- Configurable retention: 30 days to 7 years
- Automatic deletion after retention period
- Legal hold capability for litigation
- Audit logs retained for 7 years
Right to Access & Export
- Export data in machine-readable format (JSON, CSV)
- API access to all your data
- Bulk export tools available
- Data portability to other providers
Right to Erasure (GDPR Article 17)
- 30-day grace period for recovery
- Permanent deletion with cryptographic erasure
- Deletion certification provided on request
- All backups securely destroyed
Data Processing Agreement (DPA)
- GDPR-compliant DPA template
- Standard Contractual Clauses (SCCs)
- Sub-processor list maintained
- Download DPA Template
Monitoring & Incident Response
24/7 security monitoring with documented incident response procedures and guaranteed response times.
Critical
<15 min
Security incidents affecting data integrity or availability
High
<2 hours
Vulnerabilities with potential for immediate exploitation
Medium
<8 hours
Security issues with mitigating controls in place
Customer Notification
<24 hours
Notification for any security incident affecting customer data
24/7 Security Operations Center
Dedicated security team monitoring all systems around the clock with global coverage. Follow-the-sun operations model ensures expert response at any time.
Threat Detection
AI-powered threat detection with machine learning anomaly detection. Behavioral analysis flags suspicious activity instantly with automated response capabilities.
Automated Alerting
Immediate alerts for security events via PagerDuty, Slack, and email. Configurable alert thresholds and escalation policies with on-call rotation.
Incident Response Plan
Documented incident response procedures with defined roles and responsibilities. Regular drills and tabletop exercises ensure team readiness.
Public Status Page
Real-time system status at status.artifically.com. Subscribe for email, SMS, or Slack updates on incidents and maintenance.
Customer Communication
Transparent communication during incidents with email and Slack notifications within 30 minutes. Hourly updates until resolution with post-mortem reports.
Audit Logs & Compliance Reporting
Comprehensive audit trails with immutable logging and 7-year retention for compliance requirements.
Immutable Audit Trails
All user actions logged with cryptographic integrity verification. Logs cannot be modified or deleted, ensuring complete audit trail for compliance and forensics.
- Tamper-proof logging with cryptographic hashing
- Timestamp accuracy to millisecond precision
- Chain-of-custody preservation
User Activity Tracking
Complete visibility into all user actions including logins, data access, modifications, and deletions with IP address, device, and location information.
- Login/logout events with device fingerprinting
- Data access and modification tracking
- Permission and role changes logged
Access Logs
Detailed access logs for all resources including API calls, file access, and database queries with success/failure status and authentication context.
- API request/response logging
- Database query audit trail
- File and document access tracking
Change Management Logs
All configuration changes tracked with before/after states, approver information, and rollback capability for rapid incident response.
- System configuration changes logged
- User permission modifications tracked
- Workflow and automation changes recorded
Export & Search Capability
Export audit logs in standard formats (JSON, CSV, SIEM-compatible) with advanced search and filtering for compliance reporting and forensic analysis.
- Real-time log export via API
- SIEM integration (Splunk, Datadog, etc.)
- Advanced search with date range filtering
7-Year Retention
Audit logs retained for 7 years to meet compliance requirements (SOX, HIPAA, etc.) with secure archival and retrieval capabilities.
- Encrypted long-term archival storage
- Compliant with SOX, HIPAA, PCI-DSS requirements
- Retrieval available within 24 hours
Business Continuity & Disaster Recovery
Enterprise-grade reliability with guaranteed uptime, rapid recovery, and multi-region redundancy.
99.98%
Uptime SLA
Financially backed guarantee (43 min/year max downtime)
<4 hours
RTO
Recovery Time Objective - Maximum downtime target
<1 hour
RPO
Recovery Point Objective - Maximum data loss window
3+ Regions
Redundancy
Multi-region failover with automatic geographic redundancy
Disaster Recovery Plan
- Automated failover to secondary region within 15 minutes
- Quarterly disaster recovery drills and testing
- Documented runbooks for all failure scenarios
- Cross-region database replication with continuous sync
- Hot standby infrastructure ready for instant activation
- Annual third-party DR audit and validation
Backup Strategy
- Hourly incremental backups (24/7)
- Daily full backups with verification
- 30-day backup retention (configurable to 7 years)
- Geographic redundancy across 3+ regions
- Point-in-time recovery to any moment in retention period
- All backups encrypted with AES-256
Multi-Region Failover
- Active-active architecture in primary regions
- Hot standby in disaster recovery regions
- Automatic DNS failover with health checks
- Load balancing across multiple availability zones
- Zero data loss with synchronous replication
- Tested monthly with automated failover exercises
High Availability
- N+2 redundancy for all critical components
- Auto-scaling based on load with capacity planning
- Zero-downtime deployments with blue-green strategy
- Database clustering with automatic failover
- CDN edge caching for global performance
- Continuous health monitoring with auto-remediation
Security Policies & Documentation
Download comprehensive security documentation, compliance reports, and legal agreements.
Security Whitepaper
Comprehensive security architecture overview, infrastructure details, and best practices.
Data Processing Agreement
GDPR-compliant DPA template with Standard Contractual Clauses ready for your legal team.
Business Associate Agreement
HIPAA-compliant BAA for healthcare organizations processing protected health information (PHI).
Service Level Agreement
Detailed SLA with 99.98% uptime guarantee, support response times, and financial credits.
Acceptable Use Policy
Terms of service and acceptable use policies governing platform usage and customer responsibilities.
Privacy Policy
Comprehensive privacy policy detailing data collection, processing, and your privacy rights.
Incident Response Plan
Security incident response procedures, escalation paths, and customer notification policies.
SOC 2 Type II Report
Independent audit report available to qualified prospects under mutual NDA.
Vendor Security Questionnaire
Pre-filled vendor security questionnaire (VSQ) for procurement and security teams.
Security Contact & Responsible Disclosure
Report security vulnerabilities or contact our security team with questions.
Security Team
For security questions, compliance documentation requests, or security assessment inquiries.
security@artifically.comResponse within 24 hours during business days
Vulnerability Reporting
Found a security vulnerability? Please report it responsibly. We commit to responding within 24 hours.
security@artifically.comPGP key available on request for encrypted communications
Bug Bounty Program
We partner with HackerOne for our bug bounty program. Rewards for valid security vulnerabilities up to $10,000.
View Program DetailsResponsible Disclosure Guidelines
Please Do
- Report vulnerabilities via security@artifically.com
- Provide detailed reproduction steps
- Allow us reasonable time to fix before disclosure
- Act in good faith to avoid privacy violations
- Use test accounts, not real customer data
Please Don't
- Access or modify customer data
- Perform testing that degrades service
- Publicly disclose before we've fixed the issue
- Violate privacy or destroy data
- Use social engineering or phishing attacks
Our Commitment: We will not pursue legal action against security researchers who follow these guidelines. Valid vulnerabilities will be acknowledged and researchers credited (with permission) in our security hall of fame.
Questions About Our Security Posture?
Our security team is available to answer any questions about our security architecture, compliance certifications, or data protection practices. Schedule a security review or request additional documentation.
Security incidents or vulnerabilities? Report immediately to security@artifically.com